Shipping & Returns

Shipping Options

Free Standard Shipping on purchases of $50 or more. Standard Shipping on orders $49 or less. We ship to the 48 Continental United States (5-7 business days).

    Returns

    Items eligible for return must be postmarked within 30 days of the original delivery. In order for any item to be eligible for return, it must be unworn, undamaged and unwashed. Underwear is not returnable unless the individual package is unopened and sealed. We are very conscious of the hygienic issues that could arise if we accepted this particular category of merchandise as a return. This policy is adhered to for the sake of our customer's peace-of-mind. Merchandise must have all tags, attached.

    Exchanges

    Instead of exchanging, simply return the item for a refund and place a new order. If for any reason your merchandise arrives damaged at no fault of your own, or if you receive an incorrect order, we will absolutely work to make it right at no penalty to you.

    Refunds

    Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account immediately and send you a communication confirming receipt. 

    Address for Returns

    French Affair
    5590 East Jurupa Street
    Suite B
    Ontario CA 91761

    Order Processing

    If your order is in stock and we process the charges to your credit card it will ship within five business days from the date of your order. We will send you tracking information within 48 hours of your order leaving the warehouse to the e-mail address you provide when checking out.